Gameology Return & Refund Policy

We offer return or exchange for most full-price and sale products. Please see below for further details.

All orders are subject to our Terms of Sale as specified in our Terms of Service.

If an order is returned to our warehouse due to an error on part of the customer, including (but not limited to):
- Failure to collect from Post Office or Drop Location within courier hold timeframe, 
- Failure to accept Same Day Re-Delivery 
- Providing incorrect or incomplete delivery address at checkout,
- Refusing any applicable customs fees or the delivery itself,

we will contact you immediately to ascertain how you would like to proceed with your order, subject to the following conditions:

Policy updated: 15/01/2024

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